Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Processing Time

All orders are processed within 1–5 business days after payment is confirmed. During peak seasons, holidays, or promotional events, processing times may be slightly extended.

Shipping Time

Estimated delivery times:

United States: 5–12 business days
Canada: 7–15 business days
International Orders: 10–25 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, shipping method selected, and order weight.

Free shipping may be offered on eligible orders during special promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. Tracking updates may take 24–48 hours to appear in the carrier's system.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrectly entered addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team. We will work with the carrier to investigate the issue and provide assistance.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging. We will review the claim and arrange a replacement or refund when applicable.